Suppstore Shipping Policy

We ship directly from our own stock, so your order is securely packed and reaches you lightning fast. Every package is carefully packed and gets a Track & Trace code, so you can follow every step via the shipping link or in your Suppstore account. When ordering, you can also choose the "Express + Verzekerd" option (express, insured shipping). Thanks to our own stock, we guarantee the fastest delivery times, without detours or delays.

Below is our shipping policy per country. Delivery times are indicative; unexpected factors such as public holidays, peak periods at the carrier or force majeure may cause delays.

The Netherlands 🇳🇱

Free shipping from €29 (otherwise €3.95)

🏎️⚡️ Order before 17:00, delivered tomorrow! (97%)

Belgium 🇧🇪

Free shipping from €49 (otherwise €5.95)

🏎️⚡️ Order before 17:00, delivered tomorrow! (97%)

Germany 🇩🇪

Free shipping from €49 (otherwise €5.95)

🚚💨💨💨 Order before 17:00, delivered within 2 working days

Denmark 🇩🇰

Free shipping from 663 kr. (otherwise 99.00 kr.)

🚚💨💨💨 Order before 17:00, delivered within 2 working days

France 🇫🇷

Free shipping from €89 (otherwise €9.95)

🚚💨💨 Order before 17:00, delivered within 2 working days

Italy 🇮🇹

Free shipping from €89 (otherwise €9.95)

🚚💨💨 Order before 17:00, delivered within 2 working days

Spain 🇪🇸

Free shipping from €69 (otherwise €7.95)

🚚💨 Order before 17:00, delivered within 3 working days

Greece 🇬🇷

Free shipping from €129 (otherwise €19.95)

🚚💨 Order before 17:00, delivered within 4 working days

All other countries in the EU 🇪🇺

Free shipping from €150 (otherwise €6.95 to €24.95, varies by country)

🚚💨 2-7 working days

Shipping within the Netherlands 🇳🇱

  • Ordering made easy: Place your order on working days before 17:00 and usually receive it the next working day. (97%)
  • Shipping costs: Free shipping on orders from €29. For orders below this amount, we charge €3.95.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Your package will be delivered to a service point nearby.
  • Prefer delivery directly to a service point? For a 100% delivery guarantee, you can have your package delivered directly to a service point near you.
    • How does it work? Place your order as usual with your home address and details. Once completed, you will receive a confirmation email, followed by an email from PostNL with the expected delivery time. In the PostNL email, click 'Kies andere tijd of plaats' (choose another time or place) to change the delivery options.

Shipping to Belgium 🇧🇪

  • Ordering made easy: Order before 17:00 and usually receive your package the next working day. (97%)
  • Shipping costs: Free shipping on orders from €49. For orders below this amount, we charge €5.95.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Then your package goes to a service point or to your neighbours.

Shipping to Germany 🇩🇪

  • Delivery time: Order before 17:00 and usually receive your package within 2 working days.
  • Shipping costs: Free shipping on orders from €49. For orders below this amount, we charge €5.95.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Then your package goes to a service point or to your neighbours.

Shipping to Denmark 🇩🇰

  • Delivery time: Order before 17:00 and usually receive your package within 2 working days.
  • Shipping costs: Free shipping on orders from 663 kr. For orders below this amount, we charge 99.00 kr.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Then your package goes to a service point or to your neighbours.

Shipping to France 🇫🇷

  • Delivery time: Order before 17:00 and usually receive your package within 2 working days.
  • Shipping costs: Free shipping on orders from €89. For orders below this amount, we charge €9.95.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Then your package goes to a service point or to your neighbours.

Shipping to Italy 🇮🇹

  • Delivery time: Order before 17:00 and usually receive your package within 2 working days.
  • Shipping costs: Free shipping on orders from €89. For orders below this amount, we charge €9.95.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Then your package goes to a service point or to your neighbours.

Shipping to Spain 🇪🇸

  • Delivery time: Order before 17:00 and usually receive your package within 3 working days.
  • Shipping costs: Free shipping on orders from €69. For orders below this amount, we charge €7.95.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Then your package goes to a service point or to your neighbours.

Shipping to Greece 🇬🇷

  • Delivery time: Order before 17:00 and usually receive your package within 4 working days.
  • Shipping costs: Free shipping on orders from €129. For orders below this amount, we charge €19.95.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Not at home? Then your package goes to a service point or to your neighbours.

Is your country not listed when ordering?

No problem – contact our customer service. We will arrange your order manually for you.

Important information

  • Carriers: We ship with PostNL, DHL, DPD, GLS and QLS. For each address and location, we choose the best, safest and fastest route.
  • Delays: We do our best to deliver all orders on time, but public holidays, busy periods at carriers or other unforeseen circumstances can lead to delays. Has your order still not arrived 5 working days after the expected delivery? Then contact support@suppstore.com.
  • Track your order: After placing your order, you will receive a confirmation email with a Track & Trace link. This link is also available via your account at account.suppstore.com
  • Customer service: For questions or problems, you can always contact our customer service. We are ready to help you.
  • Not at home? Then your package goes to a service point or to your neighbours.

Thank you for your trust in Suppstore.