Shipping Policy — Suppstore
We ship directly from our own EU warehouse with reliable next-day or 2-4 day delivery across 8+ European markets. Track every package in real-time via account.suppstore.com.
Shipping coverage and free shipping thresholds
Netherlands
Free shipping from €29 (otherwise €3.95)
Order before 16:00 — delivered next working day (97% on-time rate)*Based on 12-month rolling average. Excludes public holidays and force majeure.
Belgium
Free shipping from €49 (otherwise €5.95)
Order before 16:00 — delivered next working day (97% on-time rate)*Based on 12-month rolling average. Excludes public holidays and force majeure.
Germany
Free shipping from €49 (otherwise €5.95)
Delivery: 2-4 working days
Denmark
Free shipping from €89 (otherwise €13.95)
Delivery: 2-4 working days
France
Free shipping from €89 (otherwise €9.95)
Delivery: 2-4 working days
Italy
Free shipping from €89 (otherwise €9.95)
Delivery: 2-4 working days
Spain
Free shipping from €69 (otherwise €7.95)
Delivery: 3-8 working days
Greece
Free shipping from €129 (otherwise €19.95)
Delivery: 3-10 working days
Other EU countries
Free shipping from €150 (otherwise min €6.95-€24.95 max)
Delivery: 2-7 working days
International Express (worldwide)
Free shipping from €300 (otherwise min €9.95-€29.95 max)
Delivery: 5-14 working days
Order tracking
Every order includes a Track & Trace code accessible via:
- Confirmation email
- Your Suppstore account at account.suppstore.com
- Direct carrier link (PostNL, DHL, DPD)
Carriers
We work with established EU carriers including PostNL, DHL, DPD and others depending on destination. Your specific carrier is shown in your shipping confirmation email and tracking link.
Delivery guarantee
We do our best to meet delivery times, but holidays, peak periods, or force majeure may cause occasional delays. In case of delays beyond 5 working days past estimated delivery, contact support@suppstore.com for resolution.
Customs and duties
EU orders: No customs duties (single market).
International orders outside EU: Customer responsible for local customs and import duties.
Country not at checkout?
Contact support@suppstore.com. We arrange manual orders to most EU countries within 24 hours.
For complete shipping information, visit: /pages/shipping-policy
Questions? support@suppstore.com